Our Privacy Policy

The security of your personal information is of utmost importance to us. Below we will set out the Privacy Policy of Whaley Entertainments LTD. For any data that we obtain from you, Whaley Entertainments Ltd is the data controller for the purposes of appropriate data protection laws.

Below we outline what data we use, how is used and what choices and rights you have in respect to the data that is held. We are acting in compliance with current data protection laws in the UK and the EU.

How we use your personal data Whaley Entertainments Ltd processes personal information to enable us to promote and sell our services, to maintain our accounts and records and to support and manage our clients, agents and the artists we work with.

Any personal data which we require we will collect directly from yourself and may include:

Full name and personal details including contact information (e.g., client addresses & locations, email address, contact telephone numbers)
VAT registration number (if VAT registered)
Bank account details so we can pay your invoices pay directly
Records of previous bookings made through Whaley Entertainments Ltd

Who do we share your information with?

We sometimes need to share the personal information we process with yourself and with other organisations including:

Associates and representatives of the person whose personal data we are processing
Current, past and prospective Whaley Entertainments Ltd, artistes, agents, bookers and venues providing entertainment services
Suppliers and service providers
Central government
Credit reference agencies
Debt collection and tracing agencies
Financial organisations including Whaley Entertainments Ltd bank and accountants
Where this is necessary to share information Whaley Entertainments Ltd are required to comply with all aspects of the Data Protection Act.

How do we treat your personal data?

All items of personal data are stored electronically on either our:

Booking management system
Banking system
Accounting software
All our systems are password protected and access is limited to only those Whaley Entertainments Ltd personnel who specifically need to process the data. In addition, we undertake a regular review of all the information we hold.

We are registered with the Information Commissioners Office (ICO) to collect, retain, store and pass on personal information on Artistes, Hirers, Suppliers and other Agents in accordance with the General Data Protection Regulations 2018. Our registration Number is: ZA399239 and our Data Processor is our office, Tel no: 01929 552027.

How we will contact you?

Whaley Entertainments Ltd will use your phone number and email address to contact you according to your preferences, and from time to time we may use social media (e.g. Facebook, Twitter and message facilities in other platforms).

You can change your preferences at any time by contacting us. In the case of social media messages, you can manage your social media preferences via that social media platform.

How to change your preferences or update your personal data?

Under data protection law you have the right to:

Be informed about our processing of your personal data
Have your personal data corrected if it is inaccurate
Object to processing of your personal data
Restrict processing of your personal data
Have your personal data erased
Request access to your personal data and information about how we process it
Move, copy transfer your personal data

If you have any questions regarding how Whaley Entertainments Ltd use your personal data or should any of your personal data need to be updated or you wish to change the way in which we contact you, please contact our Data Processor.

Email address: info@whaleyents.com
Office number: 01929 552027